"I'm one of those flat-footed people who actually need a good-size heel for a shoe to be comfortable. These are about 4.25" and they feel wonderful. The fabric makes them wide and they also fit long. I'm usually a 9.5M but I am going to return these and try a 9M. As far as the style is concerned, I was worried that the leather pointy toe would come off too blunt which I don't like, but they are well designed and very elegant. I would give this shoe a 5, but since they're not true to a size..."