"Let me tell u my story. I av been shopping for shoes on various popular sites..(won't mention names!) but I have never seen any as close to DSW. I am new to this company (shoe lover!!!) I started by ordering 2 shoes online but they didn't fit well so I returned to the store at Post Oak Blvd. Omg!! The customer service was awesomest (lol. if there is a word like that) 3 of them came smiling despite the queue and attended to me. Time efficient, professional and sweet sweet sweet people. Ok, am excited!!! but anyways, I bought this new shoe Via Spiga Andre Loafer (Brown) online again..U won't believe it!! DSW still gave me coupons to use for attempting to make a purchase initially. Long story short, I bought this shoe 25 dollars less than the discounted price and omg! it arrived just in time and omg!!! it was perfect!! my best shoes ever!!! Call me Mr omg or Mr shoe lover, I will gladly respond with a smile...this is the effect DSW has had on me. I am highly critical and hardly post reviews but omg!!, lol, these guyz got me...I love my shoes, I love DSW and I will buy and buy and buy again..!!!!"