"Honestly, I have had this bag in the creme/grey for just a week and I have gotten so many complements on it. It fits a surprising amount (wallet, makeup, phone, sweater, laptop - just barely my 13" - and water bottle). The quality feels great. Soft leather and very durable. Also the straps are very comfortable and don't twist or dig into my shoulders. The extra pockets for phone and headphones are very roomy and the extra slip pocket is perfect for receipts throughout the day."