"I bought a pair of these clogs (or ones similar) years ago and wore them for years. They were my favorite shoes. So when they finally wore out, I decided to reorder. I ordered the same size but when they arrived, they were too narrow and short. The toe section was also less rounded than before. Ideally, I would have preferred to order a half size larger in the first place, but they were available only in whole sizes and I thought sizing up would be too large. The shoes themselves are very good quality, and they were shipped promptly and arrived well packed, but I had to return them to the local store and just decided not to hassle with another order online. Returning them was very easy and I received a refund to my charge card almost immediately. But I do think ordering shoes online is a bit of a gamble and I probably won't do it again."