"I love this purchase. The boots have heel enough to be sexed up but low enough to be walkable and versatile. I can work in them or wear them out to dinner. I'm essentially always a true 9. I ordered and kept the 9, but think they are just a hair long. Very slight. The boots are also lined with a soft material, which I think makes them feel a bit slippery to get situated in when you first try them on. I walked around my apartment a bit and got comfortable really quickly. Very happy with this purchase!"