"I loved this bag in the store. Has some really neat features like the removable strap. However, when I used this as a wristlet, I lost several items from the purse bc it did not stay snapped and was turned on its side. If they had made the main compartment zippered, I would have given this 5 stars. The other problem is that the nice cell phone compartment has the strap built in it and if you are wearing the strap, it is hard to get your phone out."