"I purchased the same shoes last year...the heel broke on one paid of these shoes but I wore them daily (never in my life has a heel broken on me). The heel didn't completely break off, it's stuck on but it bends inwards (see someone else's review, looks like the same thing happened to them). So I just ordered a new pair (bc I like the heel height and they are classic looking shoes)...well it came with the paint already peeled off so I'm exchanging them but apparently I can't bc they are sold out...ugh."