"This shoe is great to look at... That's it! One zipper was broken and the other was hard to get up and down. Decided to try on the boots to see if I would exchange for non-defective pair... THE WORST FIT EVER! It felt like the shoes were on the wrong foot. I had to get confirmation from my husband that I wasn't going crazy and knew my left from my right. Lol! This is the worst shoe I've ever purchased from DSW. Returned!"