"I GOT MY PURCHASE FROM DSW OPENED UP THE BOX AND SEEN THE SANDAL FOR THE FIRST TIME OTHER THAN ONLINE LOOKS REALLY NICE GREAT STITCHING EXCELLENT STYLE TRYED THEM ON AND FOUND THEY ARE CUT SMALLL SO IF YOU ORDER THESE GIVE YOURSELF SOME ROOM AT LEAST A SIZE BIGGER WIDTH SEEMED GOOD LEATHER INNER VERY SOFT AND COMFORTABLE SINCE THE SANDAL WAS TO SMALL HAD TO BE RETURNED CONTACTED DSW REPRESENTATIVE VERY COOPERATIVE AND HELPFUL A RETURN SHIPMENT LABEL CAME WITH THE PURCHASE BUT ALSO FOUND OUT THAT IF I DIDNT WANT TO SHIP BACK I COULD GO TO MY NEAREST DSW AND RETURN THEM THERE I OPTED TO DO THIS AND YOU KNOW WHATS IN MY MIND AM I GOING TO HAVE TO DANCE AND SING FOR THE HELP TO GET A REFUND OR EXCHANGE GOT A BIG SMILE AND ASKED WHAT I WOULD LIKE REFUND OR EXCHANGE BLOWN AWAY ASKED FOR RETURN TRANSACTION TOOK ALL OF ABOUT 3 MINUTES AND GOT FREE SHIPPING WITH EXPRESS WILL I GO BACK TO DSW OR THERE ONLINE SITE FOR MY NEEDS YOU BETTER BELIEVE IT HAVENT BEEN TREATED THIS GOOD IN A LONG TIME BY A RETAIL STORE I EXPECTED THE WORST GOT THE BEST THANKS DSW"