"When I buy things online, customer reviews form a crucial part in my decision making process. So im writing this to help other buyers as well. This pair runs big. I have Steve Madden shoes and I usually wear a 7.5 but when I ordered this pair of shoes in that size, dang it was big!!! I hate the hassle of the exchanging process but had no choice but to do it! I sized down to 7. Im still waiting for the new one and I hope it will work this time around!"