"I am a person who needs wide calf boots and was excit d to find this one with a measurement of 17 1/4 which should have given me plenty of room since I measure a little over 16 1/4. To my dismay when the boots arrived they would not even zip. The manufacturer/DSW needs to provide correct measurement info for those items that can only be ordered online. It's very disappointing to not be able to trust a brand."