"I recently purchased this pair in black for the holidays 2012. I wore the shoes a handful of times. After normal wear (no clubbing or dancing) my heel cracked. I have never had this type of experience before with other DSW purchases. This was my first time purchasing Mix No6. I am extremely unsatisfied. I reviewed the return/exchange terms and realize that my hands are tied. Based on the original price of this shoe, the heel should have never cracked under normal wearing conditions. I know you are probably wondering that it was my fault that the heel cracked, however I am petite and have been wearing heels for many years."