"These shoes are so comfy and cute...BUT...my first pair I had to return because the rubbery heel started peeling away from the shoe....THE FIRST TIME I WORE THEM. Exchanged for another pair...and the FIRST TIME I wore them...the rubbery heel started peeling away from the shoe...in the exact same place! They are so comfy I thought about taking them to a shoemaker instead of returning again (no replacement available)...however...also after wearing them ONE TIME...the suede looks like it's about ready to fall apart. Sadly, the quality of these cute boots is really, REALLY awful."