Average Overall Rating
Overall Product Rating: 
4.1 out of 5
( 4.1 out of 5 )
Open Ratings Snapshot
Rating Snapshot (722 reviews)
5 stars
290
4 stars
285
3 stars
80
2 stars
43
1 star
24
629 of 72287%of reviewers would recommend this product to a friend.
Runs Short
2.4 out of 5
Runs Long
Runs Narrow
2.4 out of 5
Runs Wide
Not Comfy
3.4 out of 5
Very Comfy
629 of 72287%of reviewers would recommend this product to a friend.
Average Overall Rating
Overall Product Rating: 
4.1 out of 5
( 4.1 out of 5 )
Open Ratings Snapshot
Rating Snapshot (722 reviews)
5 stars
290
4 stars
285
3 stars
80
2 stars
43
1 star
24
629 of 72287%of reviewers would recommend this product to a friend.
Runs Short
2.4 out of 5
Runs Long
Runs Narrow
2.4 out of 5
Runs Wide
Not Comfy
3.4 out of 5
Very Comfy
629 of 72287%of reviewers would recommend this product to a friend.
Summary of Customer Ratings & Reviews
Average Overall Rating
Overall Product Rating: 
4.1 out of 5
( 4.1 out of 5 )
Open Ratings Snapshot
Rating Snapshot (722 reviews)
5 stars
290
4 stars
285
3 stars
80
2 stars
43
1 star
24
629 of 72287%of reviewers would recommend this product to a friend.
Runs Short
2.4 out of 5
Runs Long
Runs Narrow
2.4 out of 5
Runs Wide
Not Comfy
3.4 out of 5
Very Comfy
629 of 72287%of reviewers would recommend this product to a friend.
Ratings & ReviewsWrite a Review
Overall Product Rating: 
4 out of 5
( 4 out of 5 )
Runs Short
Slightly Long
Runs Long
By: 
Location: Saint Paul, MN
Location: Saint Paul, MN
 November 10, 2012
Great Look, A Tad Long
" I love the overall look and comfort of these flats. In addition to the black one that I bought here, I also have the camel one and have gotten many compliments on it. The look is simple and great with different styles. The only issue is that I ordered the black one in "W" (wide) and its great but the shoe runs a little big. I normally wear a 7 but may have to exchange it for a 6W instead. "
Overall Product Rating: 
2 out of 5
( 2 out of 5 )
Runs Short
Slightly Short
Runs Long
Runs Narrow
Slightly Narrow
Runs Wide
Not Comfy
Less Comfy
Very Comfy
Location: Atlanta
 November 9, 2012
Too Small
" I ordered these in a 10 which is what I wear 99% of the time. The 10 was way to small, and therefore uncomfortable. I will be returning but may try a larger size. My low ratings are based on the fit of the 10. If I try a bigger size, and that turns out to be more comfortable, my rating could change. "
Overall Product Rating: 
2 out of 5
( 2 out of 5 )
Runs Short
Slightly Short
Runs Long
Not Comfy
Average
Very Comfy
By: 
Location: Marietta, GA
Location: Marietta, GA
 November 9, 2012
SM Heaven flats
" I purchased the "cognac" color and had them shipped. I got them last night and decided to wear them to work today. First the positive - they match the purse (also described as cognac) I purchased from DSW exactly!! They are a nice classic flat too. Now the negative - Before I even left the house I put bandaids on my heels b/c of the rub. I'm glad I did, very stiff. Hopefully, like many reviewers stated, they will break in quickly. Nice simple style, but does show a lot of toe and gaps on the sides, not a great fit. It's only been 3.5 hours and there are already creases and bends where I've flexed my foot :( I can see the glue where the sole and upper meet and imperfections and very slight scuffs on the leather. "
Overall Product Rating: 
5 out of 5
( 5 out of 5 )
By: 
Location: Los Angeles, CA
Location: Los Angeles, CA
 November 8, 2012
" This is my second pair of these flats! They may seem a bit tight at first, but the material definitely stretches out after a few wears! They are super comfy and runs true to size. Love the tan color too! "
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