"This purse is really cute and I was excited to get it. The second day I was using it the clasp on the shoulder strap broke. The purse was not loaded down or overly heavy. I shipped the purse back and waited for the exchange to come in the mail. The second purse broke in the exact same way the next day. I ended up just tying the shoulder strap to the purse and using it because I didn't want to go through to hassle of returning it a second time."