"I got this purse in brown and absolutely love the way it looks. It's a beautiful purse BUT I had it maybe 6 weeks, and like other reviewers, the hardware of one of the handles completely came off so now the handle is just hanging there and I can't wear it on my shoulder. I am so bummed :( I'm going to try to take it back in tomorrow to see if I can get a refund, or at least exchange it."