"I have these shoes in teal, yellow(from last season) and the pink floral which I just wore for the first time last night to Kenny G show..I have a high instep and my back has issues but I still want sexy heels. These are perfect!! Customer service in my local store is better than all other department and specialty stores combined! No, I don't work for DSW but they do treat me like a friend or family member, always greeting me when I enter.. Mail order (when it snowed here) has been terrific, too!!.Thanks to DSW!!!"